Access Services

Department Head: Dawn Mick

Units: Circulation Services; Course Reserves; Interlibrary Loan; Stacks Management

Physical Locations: Parks Library, Veterinary Medicine Library, Design Reading Room, Library Storage Facility

What we do

We help people access and use our services, collections, and resources.

We partner with instructors to make required course materials available to students for free.

We provide a safe environment for patrons to learn and research. We care for and manage the library’s physical collections and lend and borrow materials from libraries worldwide to support students and scholars.

Who we are

Circulation Services Unit

Unit phone: 515-294-3961

Email: circdesk@iastate.edu

At the Main Desk, we check out, renew, and return materials. These materials include course reserves items, some study room keys, and umbrellas and other special items. We answer questions about library resources, library account logins, fines, and fees. The Main Desk also holds the lost and found, and is the place to report accidents, emergencies, or concerns.

Course Reserves Unit

Unit phone: 515-294-4958   

Email: ereserve@iastate.edu

Course Reserves guide  

We partner with instructors to make required course materials freely and legally available to students. Electronic materials are available through the Canvas Course Reserves module. Physical materials are available at each of our locations: Parks, Design, and Vet Med.

Interlibrary Loan Unit

Unit Phone: 515-294-8073

Email: borrdesk@iastate.edu

We provide access to library materials from around the world and give other libraries access to our materials. We deliver both digital files and physical copies of materials to eligible borrowers. We scan small portions of our physical items for eligible ISU borrowers.

Stacks Management Unit

We organize, secure, and label physical items in our general collections. We reshelve library items and oversee and organize the Library Storage Facility, where we keep older materials. We scan and lend Library Storage materials to our patrons and to libraries worldwide.