Services & Equipment Available

Accessibility-related assistance

The Library offers a number of services and resources to assist you in general library use. Specific services are listed below. Don't see what you need? Let us know! Contact Susan Vega García, the Library's coordinator for accessibility services.

Book Retrieval Service

You now have two ways to get assistance in getting library books you need pulled from the shelves for you!

New! 1. "Pick from Shelf" Service: As of August 2018, this new service is great when you have up to 10 items that you need. Library staff will pull the books for you, and they will be available for you to pick up at your choice of ISU Library locations, including Parks, Design, Vet Med, and even the Storage Building! 

Here's how it works: On the Library website, login to your Library account - just click the My Library Card link in the top right corner of the Library website's home page, and login with your ISU NetID (your Iowa State email address but without the "" portion) and your password. Once you're logged in, search Quick Search for the book(s) you want. When you find a book you want, open the book's record by clicking its title.  Find the Request Options area of the record and choose the Request link. In the popup window that appears, choose your Pickup Location (Design, Parks, or Vet Med), and click the Request link. Done!  For more information including when you can pick up your items, see More details

2. Book retrieval service in Parks Library is available during Library open hours. Contact Circulation staff to arrange for this Book Retrieval service: Call (515) 294-3961.  You can also bring a list of the items you need to the Circulation Desk.

  • Every effort will be made to retrieve your material quickly. However, immediate retrieval cannot be guaranteed. If you have an extensive list of materials, you may also be asked to prioritize those you need first, and so on. Full-time staff are available Monday-Friday, 8:00 am – 5:00 pm. For evenings and weekends, limited services are available. You may wish to contact us before your evening or weekend visit for more assistance. 

HathiTrust Print Disabilities Access

New!  ISU Library is now a partner in HathiTrust's Print Disabilities Access service, which allows ISU community members who have verified print disabilities to request digital files of in-copyright material in HathiTrust be sent to them for use with assistive technology. HathiTrust is a digital library with more than 15 million full-text books, journals, and other material. Their collections include public domain open access material (available to everyone) and in-copyright materials. The in-copyright materials are available only to patrons at the university that contributed that specific item to HathiTrust. However, the Print Disabilities Access service allows eligible patrons with print disabilities to access ALL materials in HathiTrust.


HathiTrust defines "eligible patrons" as "an affiliated user at a Supporting Institution who has a print disability for which access to digital copies of library books is a reasonable and appropriate accommodation."

HathiTrust requires that a patron's eligibility be verified by the institution before any in-copyright materials can be downloaded for use by the patron.

HathiTrust defines "print disability" as "a visual impairment, learning disability, physical disability, or other disability - that impedes a person's ability to access print in the standard way."

How do I participate?  

All materials in HathiTrust are full-text, but in-copyright materials are available only to the university that contributed that specific item to HathiTrust. This means their full-text will not be available to patrons at other universities. When you find in-copyright material of interest within HathiTrust and which ISU did not contribute (i.e., the full-text is not available within HathiTrust for ISU), eligible patrons may login to ILLiad, ISU Library's interlibrary loan service. Fill in the information for the in-copyright item you want. At the bottom of the request form, find the "HathiTrust Print Disability access requested" statement and select YES. Submit your request. Library staff will need to verify your eligibility by contacting ISU Student Accessibility Services staff for students or University HR staff for faculty and staff. If you do not wish to disclose your disability or have it verified through these ISU disability services channels, you will not be able to make use of HathiTrust's Print Disabilities Access service. After verification, Library staff will download the files and deliver them to you, again through ILLiad. These copyrighted files are for your use only and should not be shared, posted, or stored for anyone else's use.  This service is available only to verified eligible patrons - see "Definitions" above.

New!  How to search HathiTrust and how to request Print Disability Access

HathiTrust is a huge repository of more than 15 million digitized books, journals, and other resources. Please read our brief documentation on how to search HathiTrust effectively, and how to use ISU Library's ILLiad software to make a Print Disability Access request. Our documentation file is formatted as an accessible PDF.

If you need assistance searching HathiTrust, please contact Susan Vega García at

If you need assistance with ILLiad, please contact Resource Sharing staff at or phone 515 294-8073.

Need Research Help?

Do you have questions about using Quick Search or our other research databases? Please consult with staff at the Research Help desk, use our Chat service, or call us: (515) 294-3642.

Photocopying / Scanning

If you need assistance using the Library's copy machines or scanners for simple / short copying jobs, please contact Space and Stacks Management staff:

  • Monday - Friday, 8:00 a.m. - 5:00 p.m.:  Call 515 294-0444. If no answer, call 515 294-0445.
  • Monday - Saturday, after 5:00 p.m:  Call 515 294-4716.

Advance arrangements are strongly recommended for evening / weekend assistance or if your photocopying request is unusually large. Please call Space and Stacks Management at 515 294-0444.

Do you need entire library books scanned for use with assistive technology?  

Please initiate your request with ISU's Student Accessibility Services Office. That office can then refer these requests to Susan Vega García, the coordinator for Library Accessibility Services, who will route these requests to the appropriate Library units. Alternatively, you may choose to work with ISU Printing Services.

Assistive & Adaptive technology equipment in Parks Library

Computer workstations with assistive technology software

NEW Location!  The Library's Accessibility Resources room (formerly known as Disability Resources) has moved! We are now (as of May 1) located in the LCC #1 studio space located in the Learning Connections Center (LCC), Floor 1.  From the Library entrance, you'll find the LCC straight north, and the new location of Accessibility Resources is along the west wall (to your left) next to the large KIC scanners.  

Two newer PC workstations are available for use in the Accessibility Services Room.  

  • Kurzweil 3000 software is now available on both computers. Also available in the room are new comfortable headphones for use with Kurzweil.
    More details on Kurzweil

New!  As of August 2018, two Mac workstations and two height-adjustable tables have been added to the Accessibility Resources room!

Note: Software needs in the Accessibility Services Room, LCC #1 are being evaluated.  Please let us know if you have suggestions for assistive technologies / software that would be helpful to you!  

Hand-held Magnifiers

Hand-held magnifiers are available from Circulation staff. Just come to the Library's Circulation Desk and ask for hand-held magnifiers there.


Need less distraction? There are two comfy Koss UR20 over ear headphone sets available at the computer workstations in the Accessibility Resources room. While these are not true noise-canceling headphones, they are noise-isolating headphones and do help muffle nearby noise and sounds.  New & Coming soon: True noise-canceling headphones are now on order (July 2018).  Please let us know if you have other suggestions for providing a more distraction-free environment.

Need headphones while working elsewhere in the Library? You can check out the same Koss UR20 model of noise-isolating headphones from our Tech Lending service!  Tech Lending is located at 117 Parks Library, located to your immediate left (along the west wall) as soon as you enter Parks Library.

Kurzweil 3000

New! Kurzweil 3000 software is available on all public computers in Parks Library, as well as all laptops and tablets available for checkout through our Tech Lending service. Be aware that this software requires a login and password. All ISU students with Kurzweil as an accommodation through Student Accessibility Services already have their own account. Other patrons wishing to use Kurzweil should inquire at the Circulation Desk in Parks Library for a temporary account. The Circulation Desk is located to your immediate left (west) as soon as you enter Parks Library. Please note we are not equipped to help you learn how to use the software. Students with accommodations who need assistance should contact Student Accessibility Services. The Kurzweil Education company does provide a number of video tutorials to help you learn about the functionality and features of Kurzweil 3000.

Merlin LCD Magnifier

The Library has added a Merlin LCD magnifier for low vision needs. The Merlin is very intuitive and easy to use.  You can select viewing modes for adjusting contrast and brightness, magnification levels from 2.7 to 85x, color options for the LCD display, and many other flexible features. More details  See also their User Manual and their FAQ 

New! In addition, the Merlin is now on an electric height adjustable table.  Just use the handy up - down buttons located below the table top's right side to adjust the table and the Merlin to the height you need, whether you're sitting or standing.

Location:  Accessibility Services Room, LCC #1 Parks Library (Floor 1)


Two Plustek OpticBook 3900 scanners are available in the Accessibility Services Room, LCC #1 for producing high quality scans of book content and other print materials. These scanners are designed to eliminate both spine shadow and text distortion, producing a higher-quality and easier-to-read digital copy.
More details

Location:  Accessibility Services Room, LCC #1 Parks Library (Floor 1)