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Iowa State University Library
Room 198B
Corner of Osborne and Morrill
Ames, Iowa 50011-2140
OCLC: IWA NUC: IaAS SILO: usux851
Telephone: 515-294-2345
Fax: 515-294-1885
Ariel: 129.186.11.39
Email: LendIll@iastate.edu
Requests are accepted by OCLC (preferred), Rapid, web, mail, fax, SILO, Ariel, telephone ($10.00 surcharge) and e-mail (ALA or IFLA format)
Iowa State University Library is a member of the Greater Western Library Alliance (GWLA) library consortium and a signatory to the Iowa Access Plus agreement. The ISU library will consider reciprocal agreements with other libraries.
COPIES
1 - 30 pages $10.00
31 - 50 pages $15.00
51 - 100 pages $25.00
101+ pages $25.00 + $5.00 for each 25 pages over 100
Color copies available for $10.00 special handling plus $1.00 per page
LOANS
Loan period: 4 weeks / No renewal except for: Iowa Regents Libraries; GWLA Libraries; and libraries with written reciprocal agreements.
$10.00 loan fee for all libraries outside Iowa without a consortial or reciprocal agreement.
International loans: $50.00 for libraries outside the U.S. and Canada. This fee includes FedEx delivery one way. Return by commercial shipper required.
DELIVERY METHODS
Photocopies: STANDARD: 1st class or Ariel (when IP address supplied on request form).
Expedited photocopy service: Fax or FedEx when specified.
Loans: STANDARD: USPS Library Rate for all libraries that are not reciprocal or consortial partners.
Expedited loan service: 1st class or FedEx when specified.
Note: When FedEx is requested, please specify:
Two day economy; or,
Standard overnight (delivery next afternoon); or
Priority overnight (delivery next morning); or
Saturday or Monday delivery, if applicable.
When the level of FedEx is not stated, ISU will send by Standard Overnight.
SPECIAL HANDLING
Requests requiring hand-entry (fax, phone, etc.): $10.00
Loans mailed First Class: $10.00
FedEx: $10.00 + FedEx charges
Rush service (see details below): $10.00
Fax charges in the United States and Canada: $10.00 + .40/page
Fax charges outside the United States and Canada: $10.00 + $1.00/page
Color copies per page: $10.00 + $1.00/page
BILLING AND PAYMENT
Invoiced requests - $3.00 surcharge
OCLC IFM, credit card (VISA, Mastercard, Discover), prepayment, and IFLA coupon will not be assessed the $3.00 surcharge.
International requests (i.e. outside the U.S. and Canada) require prepayment or credit card payment unless submitted via OCLC.
An invoice will accompany the material listing patron, ILL number and charges. First month statement will identify patron or ILL number. All subsequent monthly statements list all outstanding charges, but provide no other information. Outstanding balances within 30 days of the monthly accounts receivable statement date are assessed a finance charge computed at a periodic rate of 1% per month on the balance computed from the statement date (annual percentage rate of 12%). Standing payments by credit card (VISA, Mastercard, Discover) may be arranged. Please call Lending to inquire.
ADDITIONAL INFORMATION
INTERNATIONAL: Iowa State University library returnables (i.e. books, microfilm, etc.) are loaned outside the U.S. and Canada for a $50.00 fee, including FedEx shipping one way; return shipping by commercial shipper is required, paid by borrower. Copies are sent internationally at the copy fees listed above, in addition to airmail postage. IFLA coupon, OCLC IFM, credit card and prepayment are preferred payment methods for materials sent internationally. International libraries on OCLC can be invoiced. Contact Lending for specifics.
DAILY PROCEDURE: OCLC requests are normally updated within 24 hours of receipt, Arieled within 48 hours of receipt, or shipped within 72 hours. Non-OCLC requests are generally processed and shipped within 1 week. Depending on method of shipment, please wait two weeks before requesting a status check.
RUSH: Requests must have one of the following terms: Rush, Priority, Urgent, or a specific day and time needed. Such requests will be accepted with a lead time of at least two hours. Requests for same day faxing must be received by 12:00 noon Central time. Requests that need to be sent same day by commercial shipper (we use FedEx), must be received by 12:00 noon Central time.
GENERAL LOANING CRITERIA
Books
All circulating books will be considered for loan.
Theses and dissertations
The circulating copy of theses and dissertations are loanable in the U.S. and Canada only.
Microforms
Microform material circulates within the U.S. and Canada with the following limitations:
Reel limit of 10
Serials microforms from the last 5 years are generally non-circulating
Most ERIC documents will be copied; lengthy ERIC documents will be loaned
Materials in active use are non-circulating
Periodicals
Requests for loan of a serial volume or issue will be considered with preference to consortial and reciprocal libraries. Loan period is a week or less. Commercial shipping is required both ways.
Newspapers
Microform only (see Microforms above)
Government Documents
Government documents do circulate.
We are a selective U.S. Depository: 1907-
U.S. Serial Set is non-circulating.
Census material is non-circulating.
Audio Visual Material
Audio visuals, such as CD's, computer software, etc. circulate selectively to Iowa Regents and GWLA libraries only.
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Last modified:
Thursday, 24-Jul-2008 09:12:08 CDT
Copyright © 2000-2008, Iowa State University. All rights reserved.