Two day economy; or,
Standard overnight (delivery next afternoon); or,
Priority overnight (delivery next morning); or,
Saturday or Monday delivery, if appplicable.
If FedEx Service is not specified, ISU will send by Standard Overnight.
Rush service (see details below): $10.00
Fax charges in the United States and Canada: $10.00 + .40/page
BILLING AND PAYMENT
Invoiced requests - $3.00 surcharge
OCLC IFM, credit card (VISA, Mastercard, Discover), prepayment, and IFLA
coupon will not be assessed the $3.00 surcharge.
International requests (i.e. outside the U.S. and Canada) require prepayment or credit card payment unless submitted via OCLC.
An invoice will accompany the material listing patron, ILL number and charges. First month statement will identify patron or ILL number. All subsequent monthly statements list all outstanding charges, but provide no other information. Outstanding balances within 30 days of the monthly accounts receivable statement date are assessed a finance charge computed at a periodic rate of 1% per month on the balance computed from the statement date (annual percentage rate of 12%). Standing payments by credit card (VISA, Mastercard, Discover) may be arranged. Please call Lending to inquire.
INTERNATIONAL: Iowa State University library returnables (i.e. books, microfilm, etc.) are loaned outside the U.S. and Canada for a $50.00 fee, including FedEx shipping one way; return shipping by commercial shipper is required, paid by borrower. Copies are sent internationally at the copy fees listed above, in addition to airmail postage. IFLA coupon, OCLC IFM, credit card, and prepayment are preferred payment methods for materials sent internationally. International libraries on OCLC can be invoiced. Contact Lending for specifics.
DAILY PROCEDURE: OCLC requests are normally updated within 24 hours of receipt, Arieled within 48 hours of receipt, or shipped within 72 hours. Non-OCLC requests are generally processed and shipped within 1 week. Depending on method of shipment, please wait two weeks before requesting a status check.
RUSH: Requests must have one of the following terms: Rush, Priority, Urgent, or a specific day and time needed. Such requests will be accepted with a lead time of at least two hours. Requests for same day faxing must be received by 12:00 noon Central time.
GENERAL LOANING CRITERIA
All circulating books will be considered for loan.
Theses and dissertations
The circulating copy of theses and dissertations are loanable in the U.S. and Canada only.
Microform material circulates within the U.S. and Canada with the following limitations:
Reel limit of 10
Serials microforms from the last 5 years are generally non-circulating
Most ERIC documents will be copied; lengthy ERIC documents will be loaned
Materials in active use are non-circulating
Requests for loan of a serial volume or issue will be considered with preference to consortial and reciprocal libraries. Loan period is a week or less. Commercial shipping is required both ways.
Microform only (see Microforms above)
Government documents do circulate.
We are a selective U.S. Depository: 1907-
U.S. Serial Set is non-circulating.
Census material is non-circulating.
Audio Visual Material
Audio visuals, such as CD's, computer software, etc. circulate selectively to Iowa Regents and GWLA libraries only.