Department Head: Wayne Pedersen, Associate Professor, (515) 294-0440, wap5@iastate.edu
Staff: 2 Faculty, 15 FTE Merit
Physical Location: 204 Parks Library
Units: Serials Receipts & Claims; Monographs Acquisitions; Electronic Acquisitions; Interlibrary Loan/Document Delivery

Serials Receipts & Claims

Unit Head: Susan Congdon, Library Assistant IV, (515) 294-3380
Unit Telephone: (515) 294-7693

Responsibilities: Acquires gift serials. Orders and maintains standing orders for monographic series and blanket orders. Orders, receives, checks in, and processes serial issues and monographic standing orders. Claims due and missing issues and monographic standing orders. Provides service to patrons and staff by telephone.

Monographs Acquisitions Unit

Unit Head: Steph Scherbart, Library Assistant IV, (515) 294-5078, stephs@iastate.edu
Unit Telephone: (515) 294-0425

Responsibilities: Orders and receives monographic titles in a variety of formats. Claims or re-orders unfulfilled orders. Monitors and processes the library approval plan. Coordinates monographic gift processing. Provides service to patrons and staff by telephone.

Electronic Acquisitions Unit

Janet Arcand, Assistant Professor, (515) 294-6650, jarcand@iastate.edu

Responsibilities: Acquires serial and monographic digital resources for the library collection. Coordinates and processes new and changed electronic resources. Maintains online statistics files and electronic license and contract files. Administers the Library's Serials Solutions subscriptions information. Oversees publisher website monitoring. Provides service to patrons and staff by telephone.

Interlibrary Loan/Document Delivery Unit

Unit Head: Wayne Pedersen, Associate Professor, (515) 294-0440
General phone: (515) 294-8073
General email address:borrdesk@lib.iastate.edu

Responsibilities: The major function of this unit is to provide ISU students, faculty, staff and Library Visitor Cardholders access to materials that are not available in the ISU Library collections. Through online computer systems and other ordering methods, several types of publications, including books, periodical articles, patents, CDs, DVDs, etc. may be obtained from other libraries, organizations, and document delivery companies. ILL/DD also provides copies and loans of Iowa State University Library materials to other libraries worldwide through its lending service, and supplies library materials to individuals and organizations without libraries through its Document Delivery Service (DDS).

This department is part of the ISU Library's Collections & Technical Services Division.