Notification & delivery
Interlibrary Loan patrons requesting the loan of "returnables" (i.e., items that are used and returned to the lending library), such as books, microforms, educational DVDs, etc., can retrieve these materials from the Parks Library Circulation Desk or the Veterinary Medical Library. Users will receive an email when their materials are ready for pick up.
It is permissible to have someone other than the person who originally requested the returnable pick up the item and sign for it, but the person who originally requested the material is responsible for its safe and timely return.
Returnables will be mailed only when a patron specifically requests this service:
- Address more than 25 miles from Ames - ISUCard, no charge
- Address less than 25 miles from Ames - ISUCard, $5.00
- Any mailing address - ISU Library Visitor Card, $5.00
Copies of documents requested on interlibrary loan will normally be delivered to ILL users as a link to a PDF document. A separate email message will be sent for each document, which will provide a link to the user's personal ILL account.
Electronic documents are kept for a limited time, so it is important to retrieve them promptly. If the ILL unit receives a paper copy from the supplier (i.e., by mail, fax, etc.), rather than an electronic version, this copy will either be scanned for electronic delivery or mailed to the address supplied by the patron.